Privacy policy

Poncho Kidz is the owner of the rights to the website ponchokidz.com. It is also the editor and sole proprietor of this website and may modify, at any time and without prior notice, the layout, management, and configuration of the website, as well as its content and services.

All users and visitors acknowledge and accept that Poncho Kidz may, at any time, change, cancel, or delete any of the website’s content. Users and visitors assume full responsibility for the risks associated with any purchase, sale, or acquisition of products through the website.

The website may contain omissions, typographical errors, or inaccuracies related to product descriptions, pricing, and availability. Ponchokidz.com reserves the right, without prior notice, to correct any omission, error, or inaccuracy, or to change or update information. The content of this website is for your general information and use and may be changed without prior notice.

DATA PRIVACY AND PROCESSING

Poncho Kidz values its customers and respects their privacy. If we collect personal information through any system on the website, we will handle this information confidentially and use it exclusively for purposes associated with the services provided by the brand. We are committed to not transferring, selling, or sharing the data collected on pepitaandme.com without the express approval of the data owner.

At the following link, you can view Poncho Kidz’s Privacy Policy and Personal Data Protection Policy, which you accept prior to subscribing or contacting us. When subscribing to this website, you will be asked to provide your email address to Poncho Kidz. A confirmation of your subscription will be sent to this email, which you can accept or decline.

Your email address will also be required to authenticate your online purchases and to receive promotional and marketing notifications from the brand. You may unsubscribe or cancel your subscription to these notifications at any time. When contacting us through WhatsApp, Instagram, or other personalized channels, we will ask for your contact number and name. If you make purchases through the website, additional information will be requested.

In addition to the terms and conditions outlined in this website's policies, you understand and agree that the company may disclose certain information provided in your registration form to third parties, as necessary or appropriate, in order to comply with applicable laws or legal processes where such information is relevant.

INTELLECTUAL PROPERTY

The reproduction, disclosure, distribution, or public communication, whether partial or total, of any part of this tool is strictly prohibited without prior written authorization from ponchokidz.com. Please contact us at ponchokidzpk@gmail.com.

PRODUCTS

We reserve the right to limit the quantities of any product or service we offer. All product descriptions and prices are subject to change at any time, without notice and at our sole discretion. Products displayed on the website may be discontinued at any time.

YOUR DATA RIGHTS

If you have an account on our website or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request the deletion of any personal data we have about you. This does not include any data we are obliged to retain for administrative, legal, or security purposes.

DISCOUNTS

No exchanges, returns, or refunds are accepted for items purchased on discount or during Poncho Kidz’s sale events.

PAYMENT PROCESS

All payment processing is handled through Wompi. Ponchokidz.com does not have access to your financial information at any point and is not responsible for such information.

WARRANTY DISCLAIMER

Poncho Kidz is exempt from warranty responsibility when it is shown that the defect results from:

• Improper use of the product by the customer, or

• The customer's evident failure to follow the care instructions.

The customer is responsible for shipping costs.