Shipping policy
We ship all our orders through Envía, to provide you with a safe and efficient delivery service.
Our delivery times are:
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3 to 5 business days to major cities
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5 to 8 business days to intermediate cities
If you have any questions regarding your shipments, please contact us through:
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Our customer service line, Monday to Friday from 8:30 AM to 6:00 PM, at: +57 (312) – 885 12 47
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Our email: ponchokidz@gmail.com
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Our website: www.ponchokidz.com